Return and Refund Policy
Return Policy
Eligibility for Returns:
- We only accept returns for defective items.
- Defective items must be reported within 7 days of purchase.
- Items must be in their original packaging.
Process for Returns:
- Customers must contact us prior to returning their defective product by filling out the contact form on our website.
- Customers are responsible for return shipping costs for non-defective returns.
Refund Policy
Refund Options:
- Refunds will be issued in the form of the original payment method or store credit.
- We do not offer exchanges.
- Refund processing time is 7-10 business days after receiving the returned product.
Non-Refundable Items:
- Custom-made products.
- Sale items.
- Non-defective items.
Damaged or Defective Products
If you receive a damaged or defective product, please report the issue within 7 days of purchase by filling out the contact form on our website. The item must be in its original packaging. We will provide instructions for returning the product and will cover return shipping costs for damaged or defective items.
International Returns
At this time, we do not accept international returns.
Communication
For any questions or concerns regarding our return and refund policy, please visit our dedicated policy page or contact us through our website's contact form.
